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When refusing service, express your concern for their safety and let them know you would like to see them return to your establishment. True or False?

  1. True

  2. False

  3. Not clear

  4. Depends on the establishment policy

The correct answer is: True

When refusing service, it is important to express concern for the individual's safety and well-being. This shows that you value their patronage and want them to return to your establishment. While it may seem difficult, refusing service can be a tricky situation to navigate and it's important to take the individual's feelings into consideration. Therefore, the statement is true as it promotes a positive and respectful approach to refusing service. The other options are incorrect because they do not address the importance of expressing concern for the individual's safety. Option B is incorrect because it suggests that you should not express concern for their safety when refusing service. Option C is incorrect because it does not provide a definitive answer. Option D is incorrect because regardless of establishment policy, it is always considerate and professional to express concern for the individual's safety when refusing service.