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What action should a seller-server take if a customer shows signs of intoxication?

  1. Offer them another drink

  2. Ignore the signs

  3. Encourage them to order food

  4. Refuse to serve them alcohol

The correct answer is: Refuse to serve them alcohol

When a customer shows signs of intoxication, it is important for a seller-server to refuse to serve them alcohol. This is the correct answer because continuing to serve an already intoxicated individual can lead to dangerous consequences, including possible harm to the individual or others, as well as legal consequences for the seller-server and the establishment. It is crucial to prioritize the safety and well-being of customers by not serving alcohol to someone who is visibly intoxicated. In contrast, offering them another drink or ignoring the signs of intoxication would only exacerbate the situation and potentially put the customer and others at risk. While encouraging them to order food is generally a good practice to help slow down the effects of alcohol, it should not be the primary action taken when a customer is already showing signs of intoxication. The most responsible and appropriate course of action in this scenario is to refuse to serve alcohol to the intoxicated customer.