Texas Bartending License Practice Test 2025 – Your All-in-One Guide to Exam Success!

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Question: 1 / 400

If the customer will not accept your refusal of sale/service and begins to appear angry, _____.

Call the police immediately

Engage in argument to defend your decision

Politely offer a non-alcoholic drink instead

Be sure to keep your own temper under control

In a situation where a customer refuses to accept your refusal of sale or service and starts to show signs of anger, it is crucial to prioritize keeping your own temper under control. Maintaining your composure and staying calm can help de-escalate the situation and prevent it from escalating further. Engaging in an argument or calling the police immediately may aggravate the customer and potentially lead to a more challenging situation. Politely offering a non-alcoholic drink instead may not address the underlying issue of the customer's refusal to be denied service. Therefore, being able to keep your own temper under control is the most appropriate and effective course of action in this scenario.

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